Returns Policy
We accept the return of items only if they are unopened and in their original condition. If you return goods, as detailed below, within 30 days of receipt, we will issue a full refund for the price you paid for the item (not including P&P)
Defective Items
You can always return items if they are defective. We only accept returns of items that have been opened if they are defective. Please see below the details of how to return defective items to us.
To Return an Item
Enclose a note giving the reason for the return, wrap the package securely and send the package to the address below. In the case of a defective product, please provide a full description of the fault and return the defective item to the address below.
For your protection we recommend that you use a recorded-delivery service. This returns policy does not affect your statutory rights.
Cancelling an Item
Under the UK's Distance Selling Regulations, you have the right to cancel the contract for the purchase of any item within seven working days of delivery.
To cancel this contract, please write Cancellation on the back of the Compliment slip enclosed with your order and send it to us so that we receive it within seven working days of the date that the item was delivered to you.
The Return Address is:
Music House Productions,
8 Ley Drive,
Hopwood,
Heywood. OL10 2NA
For your protection, we recommend that you use a recorded-delivery service. Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty.
You should be aware that once we begin the delivery process, you will not be able to cancel any contract you have with us for services carried out by us (for example, postage and packing). As soon as we receive notice of your cancellation of this order, we will refund the relevant part of the purchase price for that item.