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This Privacy Policy sets out the purposes for which we (Music House Productions) collect and process your personal data. It also explains how we maintain it, who we share it with and your rights in relation to that data.

What personal information do you collect?

We collect and store personal information about you when you order goods from our On-Line Shop. This usually consists of:

  • Name
  • Address
  • Email Address(s)
  • Telephone number(s)

Depending on the particular On-Line Shop order we may collect additional information, usually such as a different delivery address. We will not collect any personal data from you that we do not need.

How do we use it?

The personal information and credit card details you provide when you make a purchase is processed securely with the payment processing company, Stripe ( For increased security, we do not store your credit card information. We may use the email address you supplied to contact you about your purchase, for example when a transaction fails or to confirm your card details.

Access to your information
You have the right to request access to all the information we have about you. You can do this by contacting us at We may ask you to verify your identity when you make a request.

Information Correction and Deletion
If you believe the information we process on you is incorrect you can request to see this information and have it corrected or deleted. We regularly monitor the information we collect and delete any information no longer needed. Alternatively, you can request to have your personal information deleted by contacting us at the email address shown in the previous paragraph.

Do you sell or share my information with other organisations?

No. We are committed to protecting your privacy and will not pass on any individual user details for third party use.

Is any of my information held by 3rd Parties?

If you make a financial transaction with us, information is passed to the payment processor (ie. Stripe) for the purpose of processing the payment.

How long will you keep my information?

If you have made a financial transaction with us then we are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.

Updates to our Privacy Policy

We will occasionally make updates to our Privacy Policy. Any changes we make will be posted on this page.

Updated 21/09/2021

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